One (1) accidental damage claim may be made per year of accidental damage protection coverage. Accidental damage is defined as damage to the merchandise caused by a drop, spill, or liquid damage. Product registration through MSI within 30 days of receipt of merchandise is required. MSI “No Oops” Accidental Damage Protectionįor certain products, MSI includes 1 year of accidental damage protection, marketed as “No Oops” by MSI. Third party software is warranted separately by their respective manufacturers.Ĥ. Faults that have been determined to be caused by a manufacturer installed core component, such as but not limited to the VGA card, motherboard, original CPU, speakers, hinges, original display panel, etc, may still be claimed under the manufacturer's warranty through the manufacturer without HIDevolution acting as the intermediary party.īelow is information on the core MSI warranty: However, claims for parts installed by HIDevolution must be claimed from HIDevolution. Any upgraded or changed components installed by HIDevolution will NOT void the manufacturer's warranty. Any upgraded or changed components installed by HIDevolution will match the manufacturer's warranty period. The standard parts and labor warranty for gaming series laptops is covered for a period of 1 Year from the date of shipment of merchandise or 3 Years for workstation series laptops from the date of shipment of merchandise and may be claimed through either MSI or HIDevolution. The Manufacturer is Microstar International USA (MSI), bearing the MSI trademark, trade name, or logo.Īn End User is the ultimate consumer of the Product or Merchandise and constitutes anyone who owns and uses a MSI Product. As used in this warranty policy, Product or Merchandise means any hardware manufactured for or by Evolution Computers Inc dba HIDevolution, herein known as HIDevolution bearing the HIDevolution trademark, trade name, or logo that is purchased directly from HIDevolution.
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